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Customer Stories

Diamond Valley Kennels Customer Stories

We love all our fur babies and saying goodbye when our puppies find new loving homes is never easy. Here are some of our favourite messages from very happy customers.

If you would like to have your story featured, please send your message along with a photo of your puppy to our head office HERE.

Oscar and Ollie 🐶

DVK Testimonials Oscar and Ollie

I just wanted to give you a bit of an update on the boys Armani and Alesandro aka Oscar and Ollie!

They are doing really well, 4 months old and getting up to lots of trouble! They are fully toilet trained now, but still seem to want to eat their poop (everyone says its a retriver thing). Both have graduated from Puppy school with honours! They both are very smart and always used as an example on how to perform tricks.

They will always sit for treats, they know wait, lay down, roll, paw, high five! They have started going on their regular walks which have been a fun challenge sometimes when they get tired half way home! 

Overall they are beautiful well mannered and have a great temperament all a testament to the wonderful job that you team did before they arrive in our home. I've attached a few photos of them to show you how much they are growing! Ollie (Alesandro) is the main puppa in charge, well he would like to think he is but always comes for a snuggle. Where as Oscar (Armani) is the always independent, can do everything on his own but sometimes loves to be held is a big teddy bear. His nickname is Teddy or Theodore since he is a lot more fluffier than his brother. 

Amanda B

Albert 🐶

DVK Testimonials Albert

Albert is great - absolutely loving life and I’m so so happy. 

Here’s some photos of him living his best life - when he’s not playing he loves sleeping on his back in various random places around the house! 

Abbey T

Scooby 🐶

DVK Testimonials - Scooby

He is doing so well and has fit into our family just like he has always been with us. He is eating really well, and is starting to open up and show us his cheeky side which is so adorable. He loves playing with his toys and cuddling with us on the couch before bed at night time.

We are beyond happy with him and can’t thank you guys enough, he is absolutely perfect and has made our little family feel complete!

Stevie M

Hagrid 🐶

DVK Testimonials Hagrid

We bought Hagrid from you 3 years ago  this year and what a little trooper he turned out to be. Our experience with DVK was excellent with the girls on duty that day being so kind and friendly. The kennels were spotlessly clean and although we didn’t get to meet Hagrid’s parents photos and details were supplied to us. Thank you for our star boy he fitted into our family perfectly and training with him was a breeze as you can see from the photos he is a handsome boy and we love him dearly, his temperament is so gentle and polite I would highly recommend DVK.

Suzanne and Ian D

Apollo 🐶

DVK Testimonials Apollo

We received our Apollo from Diamond Valley Kennels (DVK) early December 2021.

Our experience with DVK is best summarised as follows;

  1. Professional;
  2. Good communication;
  3. Trustworthy; and
  4. Experienced to say the very least.

We first communicated with a lady called Sam.

She understood our needs and gave us really good advice on moving forward to secure our puppy.

Sam was friendly and spoke with compassion and more importantly, common sense.

Essentially that’s what got us thru the door.

We next communicated with Lisa (Little Lisa) who introduced us to Apollo for the very first time (photos attached).

Lisa is quite knowledgeable and offered us so much information.

In fact, every staff member we came across during that first visit, were friendly and welcoming.

The financial process was handled expertly and without fuss.

The introduction & collection process was professional to say the very least.

On collection day, it was as if every staff member came out to say goodbye to Apollo and we were so touched by the gesture.

Definitely the enthusiasm and love for dogs, shone thru brightly.

We highly recommend DVK to any families seeking a fur family member.

Michael L

Rumi 🐶

DVK Testimonials Rumi

I have been meaning to reach out to you since Rumi (Chocolate) arrived but the bundle of joy has kept me busy, however I just saw your post asking for testimonials and photos and so I thought there is no time like the present!

I wanted to take the opportunity to thank you for your support and help to welcome our new family member Rumi. She has been an absolute delight and brings so much joy to people where ever she goes. Your openness to work with me with border restrictions, facilitate virtual meetings and extra visits from excited family members was most helpful and made the experience all the more enjoyable. The puppy pack information you provided me was so helpful in the first few weeks as I learned to be a pup mum and ensure I was on track with vet visits.

Thank you again for being so helpful, life is better now with Rumi in it!

Alisha E

Bobby 🐶

DVK Testimonials Bobby

We received Bobby from Diamond Valley Kennels in July 2020.

With so many puppy scams in Victoria we were initially concerned about buying online but any questions we had were promptly answered, in a friendly and knowledgeable way, so that we felt we were dealing with trustworthy people.  After selecting our gorgeous Bobby we paid the deposit and finally the full amount to DVK who kept us up to date with his progress all the way.

DVK helped us arrange transfer for him to Melbourne via road at a very reasonable rate and we were very happy when he arrived in excellent health and just a bundle of joy along with a bag of goodies!

We found DVK excellent to deal with and feel confident in recommending them to potential puppy buyers.

Tayla O

Sadie 🐶

Diamond Valley Kennels Testimonials Sadie

We recently brought our new pup, Sadie, home from Diamond Valley Kennels. We were so impressed with the beautiful property, the lovely facilities and the friendly staff. Sadie is such a beautiful pup who we know will slot into our family perfectly. We recommend DVK 100%!

Sarah G